Support Tiers

Choose Your Support Level

Get the support experience that matches your business needs. Existing customers can lock in Founders pricing for a limited time.

Standard Support

$297/month

Essential support for growing businesses

  • Knowledge Base Access
  • Ticket Submission
  • Email Support
  • Community Resources
  • Standard Response Time (24-48 hrs)
  • AI Playbooks (Basic)
  • Priority Response Time
  • Dedicated Slack Channel
  • AI Playbooks (Advanced)
  • Priority Queue Access
EXISTING CUSTOMERS ONLY

Founders Program

$397/mo for life

Save $100/mo vs Priority

Priority support at a locked-in rate

Enrollment Ends
0
Days
0
Hours
0
Min
0
Sec

Ends April 4, 2026 at Midnight

  • $397/mo Locked In for Life
  • $100/mo Savings vs Priority
  • Priority Response Time (4-8 hrs)
  • AI Playbooks (Full Library)
  • Dedicated Slack Channel
  • Priority Queue Access
  • Founding Member Badge
  • Lifetime Price Lock

Existing customer verification required

FULL ACCESS

Priority Support

$497/month

Premium support with dedicated resources

  • Knowledge Base Access
  • Ticket Submission
  • Email Support
  • Community Resources
  • Priority Response Time (4-8 hrs)
  • AI Playbooks (Full Library)
  • Dedicated Slack Channel
  • Priority Queue Access
  • Direct Team Communication
  • Advanced Automation Support

Faster Response

Priority and Founders get 4-8 hour response times vs 24-48 hours for Standard

Founders Benefit

$397/mo locked in forever — $1,200/yr savings vs Priority pricing

Full AI Playbook Access

Priority and Founders unlock the complete library of automation playbooks

Frequently Asked Questions

What is the Founders Program?

The Founders Program is an exclusive offer for existing RazoRSharp customers. You lock in Priority support at $397/mo for life — a $100/mo savings compared to standard Priority pricing. Billing starts immediately upon enrollment.

Can I switch plans anytime?

Yes. You can upgrade or downgrade your plan at any time. Changes take effect immediately, and billing is prorated.

What payment methods do you accept?

We accept all major credit cards through Stripe. Enterprise customers can also pay via invoice.

What's included in the Dedicated Slack Channel?

Priority and Founders members get a private Slack channel with direct access to the RazoRSharp support team for real-time communication, faster issue resolution, and strategic guidance.